This week in the dead of the night the staff have to get Ireland’s largest chandelier cleaned, the front of house staff are trusted to park some seriously expensive cars and the pressure is on as the hotel hosts a fashionable afternoon tea.

In this episode the staff pull out the stops to host a VIP dinner for top hoteliers, the hotel tries out birthday parties for kids and the roof garden is transformed into a winter wonderland for the festive season.

In this episode Manager Gavin goes in search of Northern Ireland’s biggest and best Christmas tree and Belfast’s biggest festive decorating extravaganza takes place behind the five-star facade.